Voice (VOIP) Engineer <<<>>>> Location: Arlington Heights, IL

• Provide primary support for Cisco VoIP projects, assignments and voice severity issues
• Opens change requests, attends change meetings
• Perform Cisco software and patch installations, upgrades and voice gateway configurations
• Provide Unity project support
• Perform monthly consumption reporting and billing reconciliation
• Perform remote complex IMAC and routing changes
• Perform security compliance healthchecks inline with customer security requirements

 

 

Skill	Experience	Need
Cisco Unified Communications Manager	Expert	Required
Unity	Expert	Required
Unity Connection	Expert	Required
Call Manager Express and Cisco Unity Express	Expert	Required
Voip protocols H323/SCCP/RTP/ QoS/SRST/MGC/SIP	Expert	Required
Voice Gateway	Expert	Required
Cisco Unified Contact Center	Intermediate	Required
Microsoft Active Directory	Intermediate	Required
Microsoft Exchange	Intermediate	Required
Network protocols TCP/IP, OSPF and MPLS	Intermediate	Required

 

Contact:

Anit M Parmar

Collabera Inc

Email: anit.parmar@collabera.com

Phone: 973-598-3959